Transforming

customer

experiences

After’s rich experience in post-sale warranty analytics was a key decision factor in our partnership selection. Our sales and improved revenue results are proof that our partnership is working. We are enthusiastic about our continued project opportunities in process, which should yield even more improvement to our Direct Marketing portfolio.

After, Inc. brought significant expertise to our Warranty team through their in-depth claims modeling skills and knowledge of the Warranty space. They exceeded our expectations in both cost reductions and ROI.

After has helped us achieve an incredible amount of clarity around every aspect of our Warranty business — from the correct calibration of our reserves and insurance costs to the optimization of our contract prices to the ability to negotiate effectively with every vendor in our ecosystem. Not only are we loving the financial results, but we have developed the confidence and wherewithal to move our entire program in–house.

Our partnership with After has become one of the fastest and most visible ROI drivers I’ve seen. The ongoing collaboration has been incredibly satisfying and a huge win for our internal team.